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Service Lines

Atcomm designs and develops technology solutions, creates innovation and transforms IT environments of organisations. Our services focus on solution architecture, custom software development, web development and system integration.

These services are grouped within three distinct service lines of consulting, delivery and operational services.

Consulting Services

Underpinning our delivery services are our Project Management and Application/System Integration capabilities. Atcomm often manages projects across single or multiple service lines and often includes management of other vendors or outsourcing partners, for consistent delivery and realisation of all IT objectives of clients.

Our professionals possess broad IT expertise and are supported with proven methodologies and consulting tools. Our consulting teams work with a many stakeholders to achieve a results based on the specific client needs rather than providing an out-of-the-box solution.

Delivery Services

As a leader in provision of end-to-end IT solutions, we provide our clients with services across the entire software development lifecycle and application development expertise using technologies such as Java J2EE, JAVA Seam,.NET, MS SharePoint WSS and SharePoint Server, Microsoft BizTalk, Liferay, SAP, Ruby on Rails and Apple Objective C Cocoa.

In the last six years, Atcomm has delivered over 300 projects across a broad range of industries and customers - Telstra, The Warranty Group, NAB, Municipal Association of Victoria, Benetas and others.

Atcomm is a leading software developer within majority of the business sectors for tier 1 and tier 2 organisations. Our Microsoft and Java professionals have demonstrated their expertise in designing, developing, deploying, and supporting Microsoft, Java, Oracle, CRM and ECMS/CMS solutions.

Operational Services

Atcomm through Atcomm Services specialises in deployment and support of IT systems for all businesses, deliverying the latest, most efficient and flexible IT infrastructure.

IT Infrastructure and Support Services:
  • IT outsourcing services – outsource your IT department with a trusted partner. Obtain competitive edge, free up resources, reduce operation expenses and achieve stable, always on It Systems
  • LAN/WAN, network support – we can manage your networks with the expertise of certified network engineers
  • Helpdesk outsourcing services – we are able to provide technical assistance for day-to-day computer issues
  • Data recovery – recovery from most media types (HDD to raid systems)
  • MS Exchange installation and management
  • Virtualization – consolidate your IT infrastructure through VMWARE virtualization.
  • UNIX/Linux support – implementation and support of most UNIX/LINUX systems.
  • We are a distributor of computer and server hardware – HP, Intel, Cisco, Asus, Acer and other brands.

Key Benefits:
  • Efficient and timely IT support
  • Proactive monitoring, alerts and quick response
  • Strict SLAs
  • Our experienced support staff are capable of deployment and support of small to large IT infrastructures ranging from small IT networks running on MS Exchange and Active Directory to large virtualized environments
  • Excellent IT monitoring and risk management tools
  • Flexible and competitive rates
  • All agreements are tailored to specific business needs – i.e. ad-hoc IT services and managed support that is outsourced to us
  • All staff are certified in management of networks and systems
  • Each business is allocated a dedicated account manager who will strive to deliver timely and efficient services
  • Detailed reporting and accountability for support tickets
  • Atcomm work as a strategic business partner to leverage the maximum business value from your IT investments.